GOOD TO KNOW

GENERAL INFORMATION

Start your holiday, here with us in Sölden, well informed. Find out all you need to know for your stay in our Pia apartments – from arrival to departure and the time in between. Look forward to a carefree holiday with many great benefits.

Before arriving at Haus Pia please check-in at the A Casa Check-In in Sölden, Dorfstraße 66. Here you will receive your keys and all important information about your stay with us at Haus Pia.

We kindly ask you to pay the outstanding balance of your apartment already at the check-in at the reception. We accept cash, EC, VISA, MasterCard and AMEX

Deposit
When you check in, you leave the details of your VISA, MasterCard or AMEX so that the corresponding amount can be debited in the event of damage.

For guests staying a week, the use of the sauna and infrared cabin is included in the price (3x a week).

The opening times are posted on the sauna door.

Please click on the link to open the shop.
https://shop.oetztal-baeck.at

Click on the products to order baked goods for the desired delivery day.
Orders close at 14:00 the day before, unless otherwise stated in the shop.
The minimum order value is 4 products or 3.00 euros.
Please note the delivery charge, which is added to every order.
There are no deliveries on Sundays. Please go to the nearest branch, supermarket or petrol station and get your own baked goods.
If days are not listed in the order calendar, the bakery is closed on these days.

Please fill in the delivery address after selecting your order.
Important: You must enter Haus Pia, Oberwindaustraße 28.

You pay for the orderd baked goods directly in the online shop.

Once payment has been completed, the ordered baked goods will be delivered.

You will find the baked goods in a labelled paper bag in the bread box directly in front of the main entrance to Haus Pia

Please leave your VISA / MAsterCard / AMEX details at check-in in case that any damages, lost keys, unpaid bills etc can be charged.

House rules are displayed in the apartments and can also be read here.

If the house rules are broken, guests’ rental agreement will be cancelled immediately and any remaining booked nights must be paid for in full.

Smoking is not permitted in any of our guest rooms or apartments. Guests may smoke in the outdoor areas and on their terrace/balcony where ashtrays are provided.

We ask guests to please observe night peace and quiet from 10.00 pm onwards. Please show consideration for other guests and refrain from causing any disturbance or noise in the buildings.

The card is available for 3, 5, 7 or 10 days depending on your requirements and holiday.

The Ötztal Inside Summer Card offers many free benefits such as free use of the summer mountain railways and public buses as well as free entry to museums, swimming pools and further recreational facilities. The card sales outlets are available here.

Haus Pia offers a ski room with ski boot heating for the convenient storage of your boots, skis and snowboards.

We are an Aqua Dome partner. This means all guests benefit from a discount of 10% on all entry tickets purchased from us or at the A Casa Check-In (Dorfstraße 66).

Entry is also guaranteed with the fixed reservation. Guests also benefit from admission through the partner’s priority entrance without having to wait – even if the spa is full!

USEFUL INFORMATION

PAYMENT AND CANCELLATION

Find out all you need to know concerning bookings and cancellations in Haus Pia by A CASA. Book your stay in Sölden easily and securely and be well informed in case anything unplanned occurs.

For fixed reservations we request a deposit of 40% of the total booking cost (see booking confirmation) to be transferred to our bank account without any deductions.

A CASA MAnagement GmbH

IBAN: AT35 2050 2000 0085 4380

We accept cash in Euro, EC card, VISA, MasterCard or Amex. You can also pay the full sum in advance. In the case of short-notice transfers, please bring a copy of the payment transfer with you as international transfers can take up to one week to reach our account.

The right of withdrawal in accordance with § 18 para. 1 Z. 10 FAGG (Austrian Distance Selling Act) does not apply.

Cancellation conditions are written in your confirmation of reservation

Cancellations are only valid if made in writing.

We recommend taking out an insurance with the Europäische Reiseversicherung so that you do not have to cover any cancellation costs yourself in the event of illness, early departure or any other reason.